Comark Warranty

Our Statement

All Comark instruments have a minimum one year warranty unless otherwise stated. The warranty for temperature probes is six months and all other probes are unwarranted because the conditions of use are beyond our control. The Comark Warranty covers manufacturing defects and component failure and applies worldwide. In line with our policy of continuous development, we reserve the right to alter any product specifications without notice. Comark has an accredited UKAS (NIST equivalent) calibration laboratory for temperature and humidity measurement and offers full service and recalibration facilities.

Comark Instruments are committed to providing quality and affordable products to the food service industry. Our thermometers and humidity testers bring speed, accuracy and reliability to the transport, testing and storing of food under HACCP guidelines. A large variety of products, a well-trained staff, and a commitment to customer satisfaction mean you can come to us for answers to all your temperature measurement needs!

How old is my item?

Many Comark products have an 8-digit Serial No which can be diagnosed easily to find out the date of manufacture of the instrument.

For example, 02 15 4567 can be broken down as follows:-

02 – the Month of manufacture, e.g. February

15 – the Year of manufacture, e.g. 2015

4567 – A number in the range 0001 – 9999

So in this case the Thermometer was manufactured in February 2015.

For the purposes of Warranty you can add 3 months to items that have been purchased through a Distributor. Meaning that in this case for 2 year warranty, Comark will honour any repair until May 2017.

If your product does not have an 8 digit Serial Number that can be diagnosed in this way, please contact Comark for more information.

Return an Item for Repair

To return an item for repair or replacement (terms and conditions apply) or incorrectly described please refer to our Product Returns Page by Clicking Here.