How do I turn my RF500A Gateway Device on/off?

Turning your RF500A Gateway on

To turn your RF500A Gateway Device on, ensure that it is plugged in initially, using the Gateway AC adapter (supplied). This should be inserted into the socket on the underside of the Gateway (RF500A). For the PoE model of the Gateway (RF500AP) simply plug the Ethernet cable into a PoE enabled network socket.

At this stage, the ‘Power/Battery’ indicator LED should be steady green.

Using a paperclip or similar object, press in and hold the ‘ON/OFF’ switch on the side of the Gateway (see below) until an audible beep is heard from the Gateway. This should take approximately 3-4 seconds. Once the beep has been heard release the button by removing the paperclip.

Reset_Process

The Gateway will beep once and the blue ‘ON’ indicator will flash at a half-second interval. The Gateway boot-up will then begin. This will take up to 5 minutes to complete. On successful boot, the ‘ON’ indicator should remain a solid blue.

During the start-up process there will be a series of beeps. Initially you should hear two beeps, followed by four consecutive beeps. It is only after you have heard the four consecutive beeps that you will be able to log onto to your Gateway device.

 


Turning your RF500A Gateway off

There are in fact two methods for turning off your RF500A Gateway device.

You can physically turn your RF500A Gateway Device off using a paperclip or similar object. Simply press in and hold the ‘ON/OFF’ switch on the side of the Gateway (see above) until an audible beep is heard from the Gateway. This should take approximately 3-4 seconds. Once the beep has been heard release the button by removing the paperclip.

The Gateway will then begin its shutdown process, which can take up to five minutes to complete. Once complete the blue ‘ON’ indicator will no longer be illuminated.

You could also issue a shutdown command from within the software. Simply navigate to the Gateway ‘Hardware’ page and select ‘Shutdown’.  You will need to enter an Administrator Password to perform this action.