This knowledge base article refers to the RF300 Diligence WiFi Data Loggers, including the RF324 Alarm Unit.
How do I Restart or Reset my RF300 Diligence WiFi device?
Under normal circumstances, you do not need to reset your RF300 Diligence WiFi Device. However you may be instructed to do this by our support team to recover a Device which is not working properly, or return it to its factory state.
Restart
Performing a Restart on the WiFi Sensor will restart the internal firmware, retaining all configuration and network settings. The Sensor will disconnect from the wireless network, and immediately enter a low power sleep mode. It can take up to 30 minutes for the Sensor to re-connect and synchronize after a Restart. Under normal circumstances the Sensor will synchronize within 15 minutes. Once communication is re-established the Sensor returns to its normal transmission rate. A Restart will cause a new recording session to be started.
To perform a Restart on an RF313-TH Data Logger
- From the Sensor Home screen
- Press and hold the button for 10 seconds
- Release when the LOW symbol starts to flash.
To perform a Restart on all other RF31x Data Loggers (RF311-T, RF313-TP, RF314-TC)
- From the Sensor Home screen
- Press and hold the button for 10 seconds
- Release when the LCD shows rSt
To perform a Restart on the RF324 Alarm
- Press and hold the button for 10 seconds
- Release when the LEDs start to cycle.
Factory Reset
Performing a Factory Reset on the WiFi Sensor will clear all internal configuration and network settings. The Sensor will disconnect from the wireless network, and all WiFi activity is stopped. When you want to use your Sensor again, you’ll need to connect the Sensor to a wireless network and re-configure it using the WiFi Sensor Software.
You should perform a Factory Reset prior to shipping the Sensor or before storage.
To perform a Factory Reset on an RF313-TH Data Logger
- From the Sensor Home screen
- Press and hold the button for 20 seconds
- Release when the LCD shows FArS
To perform a Factory Reset on all other RF31x Data Loggers (RF311-T, RF313-TP, RF314-TC)
- From the Sensor Home screen
- Press and hold the button for 20 seconds
- Release when the LCD shows FArS
To perform a Factory Reset on the RF324 Alarm
- Press and hold the button for 20 seconds.
- The LEDs will cycle. When the LEDs go out, release the button
