What happens to my RF500 System in the event of a mains power failure?

In the event of a mains power failure, a failure of the AC mains power adapter, or a PoE power supply, your Gateway device will continue to work as normal for the following durations:

  • RF500LITE – No battery back-up
  • RF500 – Up to 4 hours
  • RF500A – Up to 1 hour
  • RF500AP – Up to 1 hour

During this time however, it should be noted that your network might not be operational and therefore you might not be able to log on to your Gateway during this time.

Backbone Transmitters will also continue to work. The battery life of a Backbone Transmitter, whilst just on battery power is up to 4 days in total.

It should be noted that Backbone Transmitters running version 3.0.0 Firmware or higher, will operate under battery power for just 1 hour at a time. This is to prevent unnecessary use of the battery after the RF500 Gateway has switched off.

Should an alarm go off during the power outage and you have an RF523 Auto Dialer, then so long as the battery backup is working, this too will continue to work and will try to send phone messages accordingly.  This is of course subject to the phone line being operational.