Symptoms
Your RF5xx Transmitter displays message ‘ErrOr 010’ on the LCD screen, similar to that shown here. This code is only seen on RF5xx Transmitters with Firmware Version 2.4.2 or lower.
Cause
This ‘ErrOr 010’ indicates a flat battery. The battery has some residual power left, but not enough to operate the device. The Transmitter will no longer be logging data whilst in this state.
Solution
The Battery for this Transmitter should be replaced immediately. Firstly, remove the old battery and allow the LCD on the Transmitter to clear/blank, before inserting the new battery. We would recommend that when inserting the new battery, that you place the battery into the holder and snap it into place in one quick movement. The LCD on the Transmitter should then go through a start up process, first showing a checksum, before starting normally.
It is likely that the Transmitter will display a ‘ErrOr 100’ message after start-up. This is simply indicating that the Transmitter does not have the correct Date/Time. Either you can simply wait for the Transmitter to receive the correct date and time, from the Gateway to which it is assigned or, you can speed the process up by ‘provoking’ the Transmitter using an RF525 Transmitter Activator.