When any Transmitter channel with enabled alarms goes into alarm the Transmitter is said to have an Unacknowledged Alarm.
Unacknowledged Alarms are identified on the Gateway List View in four ways:
- The Alarm Group will Turn RED. The Hover Text will confirm how many Transmitters have Unacknowledged Alarms in this Alarm Group
- The Unacknowledged Alarm ICON will be illuminated on the Warnings Bar.
- A colour-coded block will appear on the List View Summary Grid, and on the Transmitter Daily Summary View.
- The Channel Name is shown with a solid red or blue background in the Transmitter Daily Summary View.
To acknowledge an alarm navigate to the Transmitter Detail View, Transmitter Tabular View, or the Alarm View. Click on ICON to be taken to the Alarm Acknowledge/Snooze Dialogue.
All Unacknowledged Alarms for all channels across all Periods are acknowledged together in one operation. You are advised to use the Events Calendar to view the alarm Events that will be acknowledged by this operation. There could be many.
There will be a text box where the reason(s) for the alarm can be entered, along with all actions taken.
All Unacknowledged Alarms for all channels across all periods are acknowledged together in one operation. You are advised to use the Events Calendar to view the Alarm Events that will be acknowledged by this operation, as there could be many.
There is a text box where the reasons(s) for the alarm can be entered, along with all actions taken. When you have typed your reason you can then select to either acknowledge or snooze the alarm. If snoozing then you must select a repeat alarm time, i.e. the time that you wish to Snooze the alarm before being reminded again.
If you choose to snooze an alarm you will still have the opportunity to acknowledge the alarm again. In fact while the Transmitter/Channel is in alarm and therefore visible on the Alarm View then you can snooze and acknowledge the alarm many times.
Once the alarm is acknowledged, however, and the reason for the alarm clears then you will not be able to record another reason for the alarm.
The action of Alarm Acknowledge or Snooze is recorded in the Audit Trail.